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Privacy Policy

How we collect, use and protect your personal information.

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Last updated: 14 May 2026

1. Who we are

Maximum Rebate Limited ("we", "us", "our") is a UK tax recovery firm registered in England and Wales (Company No. 15733380), with registered office at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.

2. Data we collect

When you use our services or contact us, we may collect:

  • Identity information (full name, date of birth, National Insurance number, UTR)
  • Contact information (email, phone, address)
  • Financial information (income, expenses, tax history)
  • Employment information (employer details, work history)
  • Technical data (IP address, browser type, device information)

3. How we use your data

We use your information to:

  • Assess your tax rebate eligibility
  • Prepare and submit claims to HMRC on your behalf
  • Communicate with you about your claim
  • Comply with our legal and regulatory obligations
  • Improve our services

4. Legal basis

We process your personal data under: (a) contract — to provide the services you've engaged us for; (b) legal obligation — to meet our regulatory duties; (c) legitimate interests — to run our business effectively; and (d) consent — where you've explicitly agreed.

5. Sharing your data

We share your information only where necessary — with HMRC (to process your claim), regulated third-party verification services, our professional advisers (legal, accounting), and our secure IT providers. We never sell your data.

6. Your rights

Under UK GDPR you have the right to access, correct, delete or restrict our use of your personal data, and to lodge a complaint with the Information Commissioner's Office (ICO). To exercise these rights, email enquiries@maximumrebate.co.uk.

7. Retention

We retain your data for as long as you're a client and for a minimum of six years afterwards, in line with HMRC's record-keeping requirements.

8. Cookies

Our website uses essential cookies to function correctly, plus optional analytics cookies to help us understand how visitors use the site. You can disable cookies via your browser settings.

9. Contact us

For any privacy-related questions, email enquiries@maximumrebate.co.uk or write to us at the address above.